• From CRM to Social CRM and FRM 

      Enache, Maria Cristina; Novac Ududec, Cornelia; Sbughea, Corina (Universitatea "Dunărea de Jos” din Galați, 2016)
      C-R-M stands for Customer Relationship Management. At its simplest, a CRM system allows businesses to manage business relationships and the data and information associated with them. While a CRM system may not elicit as ...
    • Social Business 

      Enache, Maria Cristina (“Dunarea de Jos” University of Galati, 2015)
      The field of social business is growing rapidly and attracting increased attention from many sectors. The term itself shows up frequently in the media, is referenced by public officials, have become common on universities. ...
    • Social Business Models 

      Enache, Maria Cristina; Sbughea, Corina (“Dunarea de Jos” University of Galati, 2015)
      A Social Business embraces networks of people to create business value. A Social Business connects people to expertise. It enable individuals – whether customers, partners or employees – to form networks to generate new ...
    • Software Tools Used for Continuous Assessment 

      Sbughea, Corina; Enache, Maria Cristina (Universitatea "Dunărea de Jos” din Galați, 2016)
      The present paper addresses the subject of continuous evaluation and of the IT tools that support it. The approach starts from the main concepts and methods used in the teaching process, according to the assessment ...